ROBOTIC PROCESS AUTOMATION (RPA)
RPA is a technology that interacting with a computer application and accomplishing the automation of repetitive and rule-based processes. RPA can be used to automate the labor-intensive tasks such as back office processes, data entry, data validation, etc.
Robotic Process Automation
Automate high-volume work
Tackle repeatable tasks
Simplify workflows
Data Analytics
Artificial Intelligence
Machine Learning
Three Components of RPA
ROBOTIC PROCESS AUTOMATION FUNCTIONALITY
To handle various work processes as below
Task Management
Reading, extracting structured data (e.g. from Excel, Words, Email, XML, PDF, Website, Text Files)
Workflow and Notification
Reading, extracting data and using that to send out emails based on specified decisions and rules specified
System Integration
Merging data from multiple systems
OCR and Image Recognition
Reading scanned PDF documents and picking up key data for computation and checking
Data Managing
Performing calculations and data validations
Recorders
Record user's actions and creates the bot according to the work, no programming skills required.
Applications of RPA
Various fields in the world have already adapted to RPA such as :
Accounting
Companies can use RPA for general accounting, operational accounting, transactional reporting and budgeting.
Financial Services
Financial institutions industry can use RPA for foreign exchange payments, automating account openings and closings, managing audit requests and processing insurance claims.
Healthcare
Healthcare industries can use RPA in handling patient records, claims, customer support, account management, billing, reporting and analytics.
Customer Service
RPA helps companies in enhancing their customer service by automating center tasks such as uploading/downloading documents, verifying information including e-signing.
Human Resources
HR tasks for companies can be automated, including onboarding and offboarding processes, updating employee information and time sheet submission processes.
Supply Chain Management
RPA helps in procurement, automating order processing and payments, monitoring inventory levels and tracking shipments.