RPA is a technology that interacting with a computer application and accomplishing the automation of repetitive and rule-based processes. RPA can be used to automate the labor-intensive tasks such as back office processes, data entry, data validation, etc.


Robotic Process Automation

Automate high-volume work

Tackle repeatable tasks

Simplify workflows

Data Analytics

Artificial Intelligence

Machine Learning

Three Components of RPA


To handle various work processes as below

Task Management

Reading, extracting structured data (e.g. from Excel, Words, Email, XML, PDF, Website, Text Files)

Workflow and Notification

Reading, extracting data and using that to send out emails based on specified decisions and rules specified

System Integration

Merging data from multiple systems

OCR and Image Recognition

Reading scanned PDF documents and picking up key data for computation and checking

Data Managing

Performing calculations and data validations


Record user's actions and creates the bot according to the work, no programming skills required.

Applications of RPA

Various fields in the world have already adapted to RPA such as :


Companies can use RPA for general accounting, operational accounting, transactional reporting and budgeting.

Financial Services

Financial institutions industry can use RPA for foreign exchange payments, automating account openings and closings, managing audit requests and processing insurance claims.


Healthcare industries can use RPA in handling patient records, claims, customer support, account management, billing, reporting and analytics.

Customer Service

RPA helps companies in enhancing their customer service by automating center tasks such as uploading/downloading documents, verifying information including e-signing.

Human Resources

HR tasks for companies can be automated, including onboarding and offboarding processes, updating employee information and time sheet submission processes.

Supply Chain Management

RPA helps in procurement, automating order processing and payments, monitoring inventory levels and tracking shipments.